How to request
- In the app: "Me" menu › "Delete my account", then enter your password to confirm
- By email: write to privacy@d-smart.co.th with the subject "MAX-HRM account deletion", your company name and your employee code. We pass the request to your company's HR team.
What is deleted
- The account you use to sign in to the app, including its password
- The app's notification registrations
- The phone number and email address you entered when you registered for the app
What your employer keeps
Employment history, attendance records, payroll records and the employee file, including the national ID number and date of birth, belong to your employer as the data controller and may have to be kept by law, for example under the Labour Protection Act. If any data is kept, you will be told why.
How long it takes
Your company's HR team completes the deletion within 30 days and tells you by email, at the address you gave, before that address is erased. After deletion you can no longer sign in with the old account. To use the app again, register again and your HR team will approve it as usual.
Read the privacy policy